Building Resilience in the Last-mile Shipping.
Every ecommerce leader knows the pain: a last-mile built on manual processes and blame games often accounting for 41% to 53% of the total supply chain costs. The last mile of delivery is critical to the brand experience, but it remains the highest failure point – where delivery disputes, unchecked invoices, fraud, and late claims bleed profit and customer loyalty. Anansi exists to change that.
Their platform embeds automation, real-time insights, and the world’s first regulated last-mile shipping insurance for loss and damage into one seamless system, eliminating wasted team hours, reducing losses, and giving operations teams data to hold partners and suppliers accountable dispatch to doorstep. It’s not just about faster claims or invoice audits, it’s about building resilience into the most fragile part of the delivery chain.
For large retailers, it means recapturing EBITDA from invoice errors and lost claims while improving efficiency and providing insights to hold couriers and partners accountable. For 3PLs, this means offering embedded coverage and client-facing control, which reduces manual processes and simplifies operations behind a single approach. For couriers, it means reducing admin and liability exposure, without sacrificing customer experience.
We backed Anansi because they’ve built a category-defining platform that turns delivery risk into operational strength, and delivers measurable impact where it matters most: the bottom line.