Indistinguishable From Human Reps.
As part of our Venture Capital strategy, we’re backing Tymely — a fast-growing startup that’s using cutting-edge AI to completely transform how companies handle customer support.
Their plug-and-play platform automates email and live chat responses with 99.5% accuracy and up to 80% automation, helping e-commerce businesses scale support without compromising on quality.
In a sector where speed, scale, and service quality are critical to customer retention, Tymely delivers a compelling value proposition: reduced operational costs, enhanced customer experience, and the ability to reallocate support teams to more strategic tasks.
The founding team brings together deep expertise in technology, AI, and product, with a clear vision for scale and impact.
At Alea Capital Partners we are very pleased to support Tymely in this next phase, contributing to the execution of its commercial strategy and international expansion.